Frequently Asked Questions
How can I place an order?
Shopping at Mahafashion is easy. Browse the store to find what you like, select your size, and click “Add to Cart.” When you’re ready, go to your cart and click “Proceed to Checkout” to complete your order.
How can I check the status of my order?
Once your order is placed, you will receive an Order ID via email or SMS. You can use this ID to check your order status. For updates, you may also contact our customer support with your tracking details.
Can I cancel my order?
Before your order is prepared for dispatch, we can cancel it, change the size, or edit your billing/shipping details. To do this, please contact us at:
📞 +92 300 1035222 (Call/WhatsApp)
📧 mahafashionofficial123@gmail.com
Can I add items to an existing order?
Unfortunately, once an order has been processed, you cannot combine orders or add items to it.
Is it safe to use my credit/debit card for payments?
Yes. All payment information on our website is processed on a fully encrypted, secure platform and kept confidential. Only authorized personnel have access to your payment information.
In how many destinations is Cash on Delivery (COD) available?
COD is available all over Pakistan.
Are there any additional charges for Cash on Delivery?
No, there are no extra charges for Cash on Delivery.
How long does delivery take?
Orders within Pakistan are typically delivered within 6–7 working days. If your order takes longer than expected, please contact us at mahafashionofficial123@gmail.com or +92 300 1035222.
Why do you ask for my personal information?
We require personal information such as your name, billing details, and shipping address to process your order and complete transactions securely. This information also helps us detect fraud and protect all customers.
Is my personal information kept secure?
Yes. All payment and shipping data provided by customers is kept secure and confidential. Only approved personnel have access to this information.